Les decides whether to buy a new pawn shop; Seth and a customer go head-to-head on a vintage bubble-hockey game; and Ashley gets caught in the middle of a battle between two customers.

Seth and Les have a confrontation over their personal business styles, which intensifies after problems in the warehouse arise.

Ashley stages an intervention to lessen the tension between Seth and Les, but things don't go as planned.

Seth's plan to get a cash influx into his Internet department hits a glitch when one of his guys makes a huge mistake. When Les demands that the situation be rectified, Seth takes a stand and confronts the big boss.

Les issues an ultimatum to the staff after uncovering some damaged merchandise.

In the Season 5 finale, tensions run high when Les promises to fire the employee who makes the next big mistake. When Rich drops the ball, the stage is set for a showdown.