It's a new year and Tony is determined to focus on big things. Unfortunately, small things get in the way. Meanwhile, Nat's attempts to assist a local community unleash a multi-billion dollar government initiative.

After years of meticulous planning nothing can prevent a major tunnelling project getting started. Except Rhonda. Meanwhile Nat makes the fatal mistake of asking HR for help.

Tony and his team are forced to justify why a new foreshore park now seems to have very little park. Nat is desperate for a parcel to arrive and the entire office gets caught up in Healthy Heart Week.

When the Government announces 'Education Nation' it is met with rapturous praise. Only one problem - no one knows what it is. Nat is tasked with handling a Freedom of Information request.

After months of working on a major new project Jim asks Tony for one small change. He wants the project killed. Rhonda nominates Nat to be keynote speaker at a conference.

Tony refuses to be drawn into a planning dispute. Meanwhile, Rhonda is keen to raise the NBA's level of online engagement, leading to social media mayhem.

When the business case for a new cross-city tunnel proves hopeless there is only one thing to do - find another business case. Nat is determined to sack an inept worker and Amy completes a barista course.

Tony's attempt at a holiday is derailed by the arrival of a new minister, a wifi upgrade and Rhonda. Plans for an infrastructure conference become complicated when Karsten gets involved.