In the series opener, former "Shear Genius" contestant Tabatha Coffey begins her mission to revamp struggling hair salons. Her first task is to reinvent a Long Beach business saddled with oppressive management and an apathetic staff, not to mention poor physical design.

Tabatha works to revamp a Long Island strip-mall hair salon, where styling skills and customer service aren't making the cut. Included: Tabatha ushers the owners and staffers on a field trip to Manhattan to see a first-rate salon in action.