Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.
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2min
April 10, 2017
2. Cleanliness
Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.
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2min
April 17, 2017
3. Shipping and Receiving
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
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2min
April 24, 2017
4. Customer Service
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
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2min
May 1, 2017
5. Employee Code of Conduct
Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.
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2min
May 7, 2017
6. Loss Prevention
Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.
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2min
May 14, 2017
7. Sustainability
Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.
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2min
May 21, 2017
8. Brand Management
Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.
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2min
May 28, 2017
9. Conflict Resolution
Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.
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2min
June 5, 2017
10. Emergency Situations
Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.